A ledger answers the same questions the same way every time, which is the point of keeping one. These are the thirteen the desk hears most. Where the answer is "ask the clinic," that is the answer, because this desk publishes only what Missouri Injury Clinic publishes and does not guess at the rest. Where the answer is "go to the emergency room," read it twice.
Q 01Where exactly is the O'Fallon room?
2163 West Terra Lane, O'Fallon, MO 63366, phone (636) 280-0990. The clinic calls it its Lake St. Louis location. It is on the west side of the county, a short run off I-70, and it is the room this desk points St. Charles County readers to.
Q 02How fast can a crash exam happen?
Say it was a crash and when. The room sets the day on the phone; this desk does not publish wait times.
Q 03What are the O'Fallon hours, honestly?
Monday, Tuesday, and Thursday 9am to 6pm. Wednesday and Friday by appointment, which means call and ask rather than assume. Closed every day from 12 to 2 for meetings. Hazelwood and Tesson Ferry run Monday through Thursday 9 to 6 and Friday 9 to 12, with the same midday closure.
Q 04Is this a lawyer's website?
No. Missouri Injury Clinic is a chiropractic clinic run by Joseph L. Hollingsworth, DC. The Ledger is advertising for that clinic and says so on every page. Nobody here is a lawyer, and nothing here is legal advice.
Q 05I feel fine. Do I still need an exam?
After a real crash, yes, and the reason is not superstition. Adrenaline hides pain at the scene and soft-tissue strain peaks on day two or three. A clean exam is short, closes the question, and gives any later symptom a dated baseline.
Q 06The crash was on I-70 in St. Louis County but I live in Wentzville. Which room?
The O'Fallon room. Where the crash happened does not change where you get examined; where you can drive to this week does. If Hazelwood or Tesson Ferry is closer to your workday, use that one.
Q 07Can the clinic evaluate a possible concussion?
Yes. TBI and concussion rehab is one of the three lanes the clinic publishes, with tools it names on its own site: vagus nerve stimulation at the tragus, neurofeedback, Alpha Stim, sensory motor integration, exercise with oxygen, oculomotor rehabilitation, and cognitive rehabilitation software. Say "head" when you call. A head injury with vomiting, worsening confusion, or unequal pupils is an emergency room trip, not a clinic call.
Q 08What should I bring to the first visit?
Insurance information, what you know about the collision, any paperwork you already have such as a report number or emergency room discharge papers, and a list of medications and prior injuries. If you already have an attorney, bring their contact so records can be sent where they need to go.
Q 09Do I need to have decided anything about a claim first?
No. You do not need to have decided anything about a claim before you get examined. The exam is the same exam either way and the record it produces is a care document first. If a claim is ever part of your story, the dated record from the first exam is what everyone will ask for.
Q 10How is a visit billed?
Ask the clinic directly on the phone. This desk does not publish payment terms or insurance arrangements for a clinic it does not own, and it will not describe an arrangement it cannot verify.
Q 11What if I went to the emergency room first?
Then you did the right thing if anything on the bright line was present. An emergency department rules out the dangerous things; it does not usually write a treatment plan for a strained neck. Bring the discharge papers to the first visit and the clinic picks up from there.
Q 12Are the reviews on this site real?
The three reviews this desk prints, from Byron Coffee, Jaymee Golley, and Stephanie Griffin, are reproduced as published on moinjuryclinic.com. The Ledger does not write, solicit, or rank reviews, and it prints no others.
Q 13Who runs this site and who pays for it?
The St. Charles Health Ledger is a local health publication and advertising material for Missouri Injury Clinic. The clinic compensates this desk for featuring it. The desk is not the clinic, not a law office, and not a party to anyone's claim. The editorial standards page says how facts get in and how to send a correction.
The two sentences behind every answer
First: a documented exam this week protects your health and your options. Second: the record is a care document first; it exists so the next clinician works from facts, not memory. Everything above is one of those two sentences wearing different clothes. If your question is not here, getting seen and the dated entry probably answer it, and if they do not, the clinic answers the phone.
The bright line, once more: Chest pain, a sudden severe headache, weakness or numbness on one side, trouble speaking, a loss of bowel or bladder control, or a head injury with vomiting or worsening confusion is an emergency room trip right now, not a call to a clinic. That is a 911 call.
The one entry that matters
Still have a question? The room answers the phone.
The O'Fallon room at 2163 West Terra Lane, (636) 280-0990. Say it was a crash and when.
These answers are educational and are not medical advice, not a diagnosis, and not legal advice. Only an examination by a licensed clinician can tell you what is going on with your neck, your back, or your head.